Terms of service
These Terms of Service govern purchases made through the Dusk & Dust online store.
Business Information
Dusk & Dust is a proprietorship based at:
00, NH 234, Tirwaganj Kannauj, Uttar Pradesh, 209732 India
Products
We make reasonable efforts to ensure that product descriptions, fragrance notes, images, prices, and availability displayed on our store are accurate. Product information may be updated from time to time. Fragrance notes, concentration information, and scent descriptions are provided for general product representation and may not perfectly reflect individual scent perception.
Orders
Orders are subject to product availability and successful payment authorization.
Customers are responsible for providing accurate contact, billing, and delivery information.
Dusk & Dust may cancel or refuse an order where reasonably necessary because of inventory issues, pricing or listing errors, suspected fraud, payment failure, or other legitimate operational or legal reasons.
If payment has already been received for an order that is cancelled by Dusk & Dust, the applicable refund will be processed.
Product Use
Customers should use perfumes and other products according to the instructions and warnings provided on the product packaging.
Delivery
Delivery estimates are provided in good faith. Dusk & Dust is not responsible for delays caused by courier services, weather, holidays, remote-area serviceability, or circumstances outside our reasonable control. Shipping timelines, delivery coverage, and applicable shipping charges are detailed in our Shipping Policy.
Returns & Refunds
Returns and refunds, including eligibility and applicable conditions, are governed by our Return & Refund Policy.
Consumer Rights
Nothing in these Terms of Service excludes or limits any consumer rights that cannot legally be excluded or limited under applicable law.
Contact
For questions or complaints regarding an order, contact:
Dusk & Dust Email: support.duskanddust@gmail.com